Men’s Casual Leather Loafers – Smart Everyday Footwear

Free Shipping

Customer Service

14 Day Returns

Experience Unmatched Style and Comfort

Embrace a blend of style and practicality with these cutting-edge men's loafers, meticulously crafted for flexibility and all-day ease. Made from soft, high-quality faux leather, these loafers feature a refined moccasin stitch detail, allowing you to wear them in two versatile ways: as traditional slip-ons or as easy-to-wear backless mules.

Adaptable Design for Every Occasion

The innovative foldable heel design provides the versatility to change your look based on your mood or activity. Whether you're heading out for a casual day, driving, or simply unwinding, these loafers are the ideal choice.

Comfort and Durability Combined

- Lightweight rubber sole for excellent grip and long-lasting wear

- Cushioned insole for a smooth and supportive experience with each step

Order Cut-off Time

4:00 PM (GMT) Greenwich Mean Time (London)

Standard Shipping Handling Time

Order Handling Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time

Transit Time: 3–7 business days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time)

Total Delivery Time: 4–9 business days (Monday–Friday)

Order Confirmation

After placing your order, you will receive an email with your order number and order details. Once your order has been shipped, a confirmation email will be sent with a tracking number and tracking link. You will also be notified via email upon delivery.

Shipping Carrier

We partner with trusted UK-based carriers to ensure safe and timely delivery, including:

Royal Mail
DPD
Evri (Hermes)

Shipping Locations

We currently ship within the United Kingdom.

Shipping Fee

Shipping Cost: Free shipping on all orders.

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

Verify the shipping address used at checkout.
Check all possible delivery locations around your residence.
Ask neighbours or household members if they received the parcel on your behalf.
Contact the courier using your tracking number to open a claim.

If your package is officially declared lost, please contact us with your order number. We will either reship the item or issue a refund based on your preference.

Tracking

Once your order is dispatched, a tracking number will be emailed to you. You may also use the tracking link provided to monitor progress. Please allow up to 24 hours for tracking updates to appear.

Delays

We strive to meet all estimated delivery timeframes. However, delays may occur due to courier disruptions, high seasonal volume, or unforeseen circumstances. If your order has not arrived within the expected time, please contact our support team for assistance.

Return Window and Eligibility

Returns are accepted within 14 days of delivery, provided the following conditions are met:

Items must be new, unused, and unwashed, and returned in their original packaging with all tags intact.
Returns are accepted for both defective and non-defective products.
Customers must contact us at info@ashtoncolton.com to request return authorization and instructions before returning any item.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery and include:

Your order number
Clear photographs of the item and packaging
A brief description of the issue

Upon review, we will arrange a replacement, exchange, store credit, or full refund, depending on the situation.

Exchanges

Exchanges are accepted within the 14-day return window as long as:

The product is new and unused
All original packaging and tags are intact

To initiate an exchange, please email info@ashtoncolton.com with your order number and request.

Refund Process

Once we receive and inspect your return, you will receive an email notification regarding the approval or rejection of your refund.
If approved:

Refunds will be issued to your original payment method within 7 days
A confirmation email will be sent once the refund has been processed

Late or Missing Refunds

If your refund hasn’t arrived after processing:

Recheck your bank or payment account
Contact your bank or card provider, as processing times can vary
If the issue persists, contact us at info@ashtoncolton.com

Non-Returnable Items

We do not accept returns under the following conditions:

Used or washed items
Items returned without authorization
Returns requested after 14 days of delivery

Method & Fees

Return Method: By mail
Return Label: Included in the package, free of charge
Restocking Fee: None
Return Shipping Cost: Free
Refund Processing Time: 7 days

Return Address

Outram Street,
Ashfield Hub Business Centre,
Nottingham, NG17 4FU,
United Kingdom

Cancellation Policy

You may cancel your order within 2 hours of purchase, provided it has not been processed or shipped. Please contact us promptly at info@ashtoncolton.com or call +44 1332 323186.