
Luxury Suede Loafers for Men | Elegant Slip-On Shoes for Casual & Formal Wear | Comfortable & Stylish Footwear
TRUSTING EXPERIENCE
Free Shipping
Customer Service
14 Day Returns
Description
Indulge in the ultimate blend of elegance and sophistication with these exquisite suede loafers.
Touch of luxury
Showcasing a refined studded design adorned with metallic accents, they elevate any outfit with a touch of luxury.
Crafted from high-quality materials, these loafers provide exceptional comfort and long-lasting durability.Β
VersatileΒ
The convenient slip-on style allows for effortless wear, making them an ideal choice for both formal occasions and chic casual ensembles.
A must have
Available in a variety of colours, these loafers are a must-have addition to your footwear collection. Step into sophistication and make a statement wherever you go!
Shipping Policy
Order Cut-off Time
4:00 PM (GMT) Greenwich Mean Time (London)
Standard Shipping Handling Time
Order Handling Time:Β 1β2 business days (MondayβFriday)
Standard Shipping Transit Time
Transit Time:Β 3β7 business days (MondayβFriday)
Total Shipping Time (Handling Time + Transit Time)
Total Delivery Time:Β 4β9 business days (MondayβFriday)
Order Confirmation
After placing your order, you will receive an email with your order number and order details. Once your order has been shipped, a confirmation email will be sent with a tracking number and tracking link. You will also be notified via email upon delivery.
Shipping Carrier
We partner with trusted UK-based carriers to ensure safe and timely delivery, including:
- Royal Mail
- DPD
- Evri (Hermes)
Shipping Locations
We currently ship within theΒ United Kingdom.
Shipping Fee
Shipping Cost:Β Free shipping on all orders.
Lost Packages
If your package is marked as delivered but you have not received it, please take the following steps:
- Verify the shipping address used at checkout.
- Check all possible delivery locations around your residence.
- Ask neighbours or household members if they received the parcel on your behalf.
- Contact the courier using your tracking number to open a claim.
If your package is officially declared lost, please contact us with your order number. We will either reship the item or issue a refund based on your preference.
Tracking
Once your order is dispatched, a tracking number will be emailed to you. You may also use the tracking link provided to monitor progress. Please allow up to 24 hours for tracking updates to appear.
Delays
We strive to meet all estimated delivery timeframes. However, delays may occur due to courier disruptions, high seasonal volume, or unforeseen circumstances. If your order has not arrived within the expected time, please contact our support team for assistance.
Return & Refund Policy
Return Window and Eligibility
Returns are accepted withinΒ 14 days of delivery, provided the following conditions are met:
- Items must beΒ new, unused, and unwashed, and returned in theirΒ original packaging with all tags intact.
- Returns are accepted forΒ both defective and non-defective products.
- Customers must contact us atΒ info@ashtoncolton.comΒ to request return authorization and instructions before returning any item.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us withinΒ 48 hours of deliveryΒ and include:
- Your order number
- Clear photographs of the item and packaging
- A brief description of the issue
Upon review, we will arrange aΒ replacement, exchange, store credit, or full refund, depending on the situation.
Exchanges
Exchanges are accepted within theΒ 14-day return windowΒ as long as:
- The product is new and unused
- All original packaging and tags are intact
To initiate an exchange, please emailΒ info@ashtoncolton.comΒ with your order number and request.
Refund Process
Once we receive and inspect your return, you will receive an email notification regarding the approval or rejection of your refund.
If approved:
- Refunds will be issued to yourΒ original payment method within 7 days
- A confirmation email will be sent once the refund has been processed
Late or Missing Refunds
If your refund hasnβt arrived after processing:
- Recheck your bank or payment account
- Contact your bank or card provider, as processing times can vary
- If the issue persists, contact us atΒ info@ashtoncolton.com
Non-Returnable Items
We do not accept returns under the following conditions:
- Used or washed items
- Items returned without authorization
- Returns requested after 14 days of delivery
Method & Fees
- Return Method:Β By mail
- Return Label:Β Included in the package, free of charge
- Restocking Fee:Β None
- Return Shipping Cost:Β Free
- Refund Processing Time:Β 7 days
Return Address
Outram Street,
Ashfield Hub Business Centre,
Nottingham, NG17 4FU,
United Kingdom
Cancellation Policy
You may cancel your order withinΒ 2 hours of purchase, provided it has not been processed or shipped. Please contact us promptly atΒ info@ashtoncolton.comΒ or callΒ +44 1332 323186.
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